Brillanovaway ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through brillanovaway.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information, and outlines your rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws. By using our Site, you agree to the practices described below.
1. Information We Collect
We collect the following categories of information:
- Identifiers: Name, email address, phone number, mailing address, and IP address submitted through contact forms or account registration.
- Commercial Information: Details of services requested, purchase history, and correspondence with our team.
- Internet Activity: Browsing behavior, pages visited, time spent on the Site, referring URLs, and interactions with our content, collected via cookies and similar technologies.
- Device Information: Browser type, operating system, device identifiers, and screen resolution.
- Geolocation Data: Approximate location derived from IP address.
2. How We Use Your Information
We use collected information for the following purposes:
- Responding to inquiries and providing requested services
- Processing transactions and managing customer accounts
- Improving Site functionality, content, and user experience
- Sending administrative communications and, where consented, marketing materials
- Detecting, preventing, and addressing fraud, security, or technical issues
- Complying with legal obligations and enforcing our Terms of Service
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to operate the Site, remember preferences, analyze traffic, and personalize content. Cookies fall into these categories:
- Essential Cookies: Required for core Site functionality and cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with the Site.
- Functional Cookies: Remember your preferences for a more personalized experience.
- Marketing Cookies: Used to deliver relevant advertising, where applicable.
You may control cookie preferences through your browser settings or our cookie consent banner. For full details, see our Cookie Policy.
4. Third-Party Services
We may share information with trusted third-party service providers who assist with hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually obligated to protect your data and use it solely for the services they perform on our behalf. We do not sell personal information for monetary compensation. We may disclose data to comply with legal requirements, respond to lawful requests, or protect our rights and the safety of our users.
5. Your Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and disclose.
- Delete: Request deletion of personal information we have collected, subject to certain exceptions.
- Opt-Out: Direct us not to sell or share your personal information (we do not currently sell data).
- Correct: Request correction of inaccurate personal information.
- Non-Discrimination: Exercise your rights without receiving discriminatory treatment.
To exercise these rights, contact us using the details below. We will verify your identity before processing your request and respond within the timeframe required by law.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it in accordance with our internal data retention procedures.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when the latest revisions were made. Continued use of the Site after changes constitutes acceptance of the revised Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Brillanovaway
Email: [email protected]
Address: 128 Marchetti Lane, Suite 4, Austin, TX 78741
Phone: (512) 847-2936
You may also review our Terms of Service and Cookie Policy for additional information regarding your use of the Site.